We are very sorry for the delays with the ferry service this morning and would like to thank everyone for their patience and support while we are operating with a single ferry. Plym II was taken out of service this morning after a routine maintenance inspection identified a serious fault with one of its prow cables. These cables are used to raise and lower the loading ramps (prows) and are critical to the operation of the vessels. The ferry cannot operate without this component.
While our engineers are working to resolve the issue as quickly as possible, this is a major engineering operation which will take approximately seven hours to complete. The repairs involve reattaching a replacement prow cable using an epoxy resin bonding process. This can only be done in suitable weather conditions. While the weather forecast is currently looking positive we will be monitoring this closely throughout the day.
As previously explained the Lynher II is currently out of service because of the repairs needed to the pulleys in the gantry. This means that we will be operating a single ferry service until the works on Plym II have been completed.
While we are making every effort to reinstate a two ferry service before the mid afternoon “rush” period, customers can expect to experience delays until the second ferry is back in service. Please make sure you plan your journeys accordingly.